ACE CatFurniture.com
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Frequently Asked Questions
What is the right Sherpa Bag for my pet? Sizing Help
All cats must use at least the medium bag. The small bag is only for the teeniest
teacup breeds of dog. The medium will accommodate most small dogs under 16
lbs. and the large approximately 16 to 22 lbs. The exact fit will depend on the
shape and dimensions of your pet. (Sherpa , our namesake Lhasa Apso, weighs
15 lbs., stands 10" high at the shoulder and measures 16" from the nape of the
neck to the base of the tail. She travels comfortably in a medium bag.)
Which airlines will allow me to travel with a pet in a Sherpa bag?
The Sherpa Bag is officially approved on Air Canada, Alaska, American, America
West, Continental, Delta, Northwest, TWA, United, and US Air. When you make
your flight reservations, don't forget to reserve for your pet as well! There is
generally a small charge for in-cabin travel for a pet. (The US Air Shuttle and
Delta Shuttle allow pets to travel for free.)
Should my pet be tranquilized before going on a trip?
To be safe, always consult your veterinarian before tranquilizing your pet.
Why do some airlines tell me my Sherpa bag is too big for in-cabin use?
Airline ticketing services sometimes give measurements that refer to rigid,
hard-sided pet carriers. Sherpa bags, on the other hand, are soft-sided and
pliable, conform to the space under the airplane seat-and are approved for
in-cabin use.
How can I get my pet accustomed to the Sherpa bag?
We advise you to introduce your pet to the bag well before your trip. Leave the
bag open with a favorite toy inside; make sure you praise and reward your pet
each time he or she ventures into the bag. Familiarization is key. Your pet should
learn to associate the bag with a pleasant experience (not with a trip to the vet!).
How comfortable will my pet be in the bag?
Cats and dogs feel secure in the bag, as they tend to seek out small, cozy
spaces when they find themselves in unfamiliar situations. Most Sherpa bags
provide a special opening so that you can slip a hand into the bag to reassure
your pet. But remember: the Sherpa bag is a traveling den for your pet, not a
mobile home!
Are there specific things I need to know and do in order to take my pet in-cabin in
the Sherpa bag?
Make sure you have your pet's ticket along with your own at check-in and
security, and, to be safe, don't forget to bring his or her health portfolio, including
records of vaccination and a recent certificate from the vet (no more than 7-10
days old). To travel by plane, your pet must be able to stand up and turn around
comfortably in the bag. Airlines also require an absorbent liner in the bag: you
may use an old towel, a favorite blanket, or one of our soft, cozy, faux lambskin
liners. If you are using a bag with flaps, make sure one flap is always left open for
ventilation. If the bag is a little too large for your pet, place a pillow and/or toy in
it. Airlines changed their policies about pets on board in order to accommodate
those of us who want to travel with our small companions. We urge you, however,
to keep a low profile when flying. Taking your pet on the plane is a privilege, not
a right! Don't take your pet out of the bag during the flight. If you are traveling
with a dog, walk him or her before entering the terminal. Don't feed your pet
during the flight or for several hours before.
Can two cats share a bag on the plane?
Many airlines limit the number of animals in every cabin. Although some bags
could physically hold two small pets, it would be safest to check with your airline
how many animals they will permit on board.
How can I clean my Sherpa bag?
All Sherpa bags are designed to be virtually maintenance-free. To clean your
bag, dip it in warm soapy water; then air dry. Or simply wipe clean with a damp
cloth. Do not machine wash. (Removable faux lambskin liners may be
machine-washed and line-dried.)
What shall I do if the bag collapses?
All of our products are designed with your pet's needs foremost in our mind.
Some bags purchased before 1995 might not completely retain their structure.
Such a bag in no way compromises your pet's comfort; in fact, many pets prefer
its den-like coziness. If you prefer a firmer look, make sure you are folding the
bag properly. (Incorrect folding breaks down the wire coils and creases the
mesh, preventing the bag from retaining its shape.) You can also try stuffing the
bag with pillows and spraying it with starch; both these methods have been
known to work. Newer versions of the bag have updated structural features and
are less likely to present such problems.
ALL AIRLINES REQUIRE VET PAPERS. ITS BEST CHECK TO SEE HOW
CURRENT THEY MUST BE.
What is the right Sherpa Bag for my pet? Sizing Help
All cats must use at least the medium bag. The small bag is only for the teeniest
teacup breeds of dog. The medium will accommodate most small dogs under 16
lbs. and the large approximately 16 to 22 lbs. The exact fit will depend on the
shape and dimensions of your pet. (Sherpa , our namesake Lhasa Apso, weighs
15 lbs., stands 10" high at the shoulder and measures 16" from the nape of the
neck to the base of the tail. She travels comfortably in a medium bag.)
Which airlines will allow me to travel with a pet in a Sherpa bag?
The Sherpa Bag is officially approved on Air Canada, Alaska, American, America
West, Continental, Delta, Northwest, TWA, United, and US Air. When you make
your flight reservations, don't forget to reserve for your pet as well! There is
generally a small charge for in-cabin travel for a pet. (The US Air Shuttle and
Delta Shuttle allow pets to travel for free.)
Should my pet be tranquilized before going on a trip?
To be safe, always consult your veterinarian before tranquilizing your pet.
Why do some airlines tell me my Sherpa bag is too big for in-cabin use?
Airline ticketing services sometimes give measurements that refer to rigid,
hard-sided pet carriers. Sherpa bags, on the other hand, are soft-sided and
pliable, conform to the space under the airplane seat-and are approved for
in-cabin use.
How can I get my pet accustomed to the Sherpa bag?
We advise you to introduce your pet to the bag well before your trip. Leave the
bag open with a favorite toy inside; make sure you praise and reward your pet
each time he or she ventures into the bag. Familiarization is key. Your pet should
learn to associate the bag with a pleasant experience (not with a trip to the vet!).
How comfortable will my pet be in the bag?
Cats and dogs feel secure in the bag, as they tend to seek out small, cozy
spaces when they find themselves in unfamiliar situations. Most Sherpa bags
provide a special opening so that you can slip a hand into the bag to reassure
your pet. But remember: the Sherpa bag is a traveling den for your pet, not a
mobile home!
Are there specific things I need to know and do in order to take my pet in-cabin in
the Sherpa bag?
Make sure you have your pet's ticket along with your own at check-in and
security, and, to be safe, don't forget to bring his or her health portfolio, including
records of vaccination and a recent certificate from the vet (no more than 7-10
days old). To travel by plane, your pet must be able to stand up and turn around
comfortably in the bag. Airlines also require an absorbent liner in the bag: you
may use an old towel, a favorite blanket, or one of our soft, cozy, faux lambskin
liners. If you are using a bag with flaps, make sure one flap is always left open for
ventilation. If the bag is a little too large for your pet, place a pillow and/or toy in
it. Airlines changed their policies about pets on board in order to accommodate
those of us who want to travel with our small companions. We urge you, however,
to keep a low profile when flying. Taking your pet on the plane is a privilege, not
a right! Don't take your pet out of the bag during the flight. If you are traveling
with a dog, walk him or her before entering the terminal. Don't feed your pet
during the flight or for several hours before.
Can two cats share a bag on the plane?
Many airlines limit the number of animals in every cabin. Although some bags
could physically hold two small pets, it would be safest to check with your airline
how many animals they will permit on board.
How can I clean my Sherpa bag?
All Sherpa bags are designed to be virtually maintenance-free. To clean your
bag, dip it in warm soapy water; then air dry. Or simply wipe clean with a damp
cloth. Do not machine wash. (Removable faux lambskin liners may be
machine-washed and line-dried.)
What shall I do if the bag collapses?
All of our products are designed with your pet's needs foremost in our mind.
Some bags purchased before 1995 might not completely retain their structure.
Such a bag in no way compromises your pet's comfort; in fact, many pets prefer
its den-like coziness. If you prefer a firmer look, make sure you are folding the
bag properly. (Incorrect folding breaks down the wire coils and creases the
mesh, preventing the bag from retaining its shape.) You can also try stuffing the
bag with pillows and spraying it with starch; both these methods have been
known to work. Newer versions of the bag have updated structural features and
are less likely to present such problems.
ALL AIRLINES REQUIRE VET PAPERS. ITS BEST CHECK TO SEE HOW
CURRENT THEY MUST BE.
| Contact us at Questions@ACECatFurniture.com We Ship Within 7-10 Days Guaranteed Our supplier hand makes their cat furniture, cat houses, cat beds, cat scratching posts, cat trees, toys, gifts and condos to insure that they are all the highest quality. Shipping Info |
